Refund policy
Refund and Return Policy for Its All Love Fashion
At Its All Love Fashion, we want you to be completely satisfied with your purchase. If for any reason you are not, please review our return and refund policy below:
Return Eligibility:
- You may return items within 30 days of receiving your order.
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Please note that certain items, such as final sale or clearance items, may not be eligible for return. This will be clearly indicated at the time of purchase.
How to Initiate a Return:
- Contact our customer service team at [IAlFashion2023@gmail.com] to request a return authorization.
- Include your order number and the reason for the return.
- Once your return is authorized, we will provide you with a return shipping label.
Return Shipping:
- Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
- We recommend using a trackable shipping service to ensure your returned item is received.
Refund Process:
- Once we receive and inspect your returned item, we will process your refund to the original payment method within 5-7 business days.
- You will receive a confirmation email once your refund has been processed.
Exchanges:
- We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.
Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund at no additional cost.
Customer Service:
- For any questions or concerns regarding our return and refund policy, please reach out to our customer service team at [insert email/contact form link]. We’re here to help!
Thank you for shopping with Its All Love Fashion! We appreciate your support and hope you love your purchase.